1x777 Privacy Policy

2. Data We Collect

2.1 Registration Data

When you create a 1x777 account, we collect the information you provide during registration, which may include:

• Full legal name
• Date of birth (used for mandatory age verification — 18+ requirement)
• Email address and/or Pakistani mobile number (03xx format)
• Residential address
• Username and encrypted password

2.2 Identity Verification Data

To comply with applicable regulatory obligations — including age verification and anti-money-laundering (AML) requirements — 1x777 may request copies of government-issued identity documents such as your CNIC (Computerised National Identity Card), passport, or driving licence. These documents are processed and stored only for the duration required by the relevant regulatory obligation.

2.3 Financial Data

When you make a deposit or request a withdrawal, we collect transaction metadata including the payment method used (e.g. JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), PKR amounts, timestamps, and transaction reference numbers. We do not store full mobile wallet credentials or bank account passwords.

2.4 Usage and Device Data

We automatically collect technical data when you interact with the 1x777 platform, including:

• IP address and approximate geolocation (country/city level)
• Browser type and version, operating system, device type
• Pages visited, time spent, clicks, and navigation paths
• Session duration and login timestamps
• Betting history, game sessions, and transaction logs

2.5 Communications Data

If you contact the 1x777 support team via live chat or email, we retain a record of that communication, including the content of the messages and any attachments provided, for quality assurance and dispute resolution purposes.

3. How We Use Your Data

1x777 uses the personal data described above for the following purposes:

• Account management: Creating and maintaining your 1x777 account, verifying your identity, and authenticating your login sessions.
• Service delivery: Processing deposits and withdrawals in PKR, settling bets, crediting bonuses, and operating live casino and sports betting features.
• Legal and regulatory compliance: Fulfilling age verification (18+), AML screening, fraud detection, and any other obligations imposed on 1x777 by its operating licence conditions.
• Customer support: Responding to your queries, resolving disputes, and providing account assistance via live chat or email.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the layout, performance, and game selection of the 1x777 platform.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling and triggering appropriate safeguards where relevant.
• Marketing communications: Sending promotional emails or notifications about bonuses, new games, and special events — where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.

4. Legal Basis for Processing

1x777 processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing necessary to provide the services you have registered for, including account operation, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML requirements and age verification obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where you have provided explicit, freely given consent. You may withdraw consent at any time by contacting support or using the unsubscribe mechanism in any promotional communication.

5. Sharing Your Data

1x777 does not sell your personal data to third parties. We share personal data only in the following circumstances:

5.1 Service Providers

We engage third-party service providers who process data on our behalf under strict data processing agreements. These include: payment processors (JazzCash, Easypaisa, and banking integration partners), identity verification services, fraud detection providers, game studios (on an anonymised, aggregate basis for RNG audit purposes), and cloud infrastructure providers. All third-party processors are contractually bound to use your data only for the specified purpose and not to retain it beyond the agreed period.

5.2 Regulatory and Law Enforcement Disclosure

1x777 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where we are legally obliged to do so or where such disclosure is necessary to prevent financial crime, enforce our Terms & Conditions, or protect the rights and safety of Users or third parties.

5.3 Business Transfers

In the event that 1x777 undergoes a merger, acquisition, or asset sale, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. We will provide reasonable notice to affected Users before any such transfer occurs and before personal data becomes subject to a materially different privacy policy.

6. Payment Data & PKR Transactions

All financial transactions on 1x777 — including JazzCash top-ups, Easypaisa transfers, and IBFT bank deposits from HBL, UBL, Meezan Bank, and Bank Alfalah — are processed through certified, PCI-compliant payment gateways. 1x777 does not store your mobile wallet PINs, bank account passwords, or full card numbers on its own servers at any point during the transaction process.

Transaction metadata (amount, method, timestamp, reference number) is retained as part of your account ledger for a minimum of 5 years from the date of the transaction to satisfy financial record-keeping obligations. This data may be reviewed internally in the event of a dispute, withdrawal query, or regulatory audit.

7. Cookies & Tracking Technologies

7.1 What We Use

The 1x777 platform uses cookies and similar tracking technologies (local storage, session identifiers) to operate and improve the service. These include:

• Strictly necessary cookies: Required for login session management, account authentication, and security features. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language, currency display (PKR), and game lobby filters.
• Analytics cookies: Collect anonymised data about how Users navigate the 1x777 platform to inform layout and performance improvements.

7.2 Managing Cookies

You may configure your browser to refuse or delete non-essential cookies. Please note that disabling strictly necessary cookies will prevent proper login and session management on 1x777. Instructions for managing cookies are available in the help section of all major browsers including Chrome, Firefox, and Safari.

8. Data Retention

1x777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Active account data: Retained for the full duration of your account plus a minimum of 5 years post-closure.
• Financial transaction records: Minimum 5 years from the date of each transaction.
• Identity verification documents: Retained for the period required by applicable AML regulations, typically 5 years from the end of the business relationship.
• Support communications: Retained for 2 years from the date of the communication unless a longer period is required for an ongoing dispute.
• Marketing consent records: Retained for the duration of consent plus 1 year after withdrawal, as evidence of the consent history.

9. Data Security

1x777 implements technical and organisational security measures appropriate to the risks associated with the data we hold. These include:

• TLS encryption for all data transmitted between your device and the 1x777 platform.
• Encryption at rest for sensitive personal data fields including identity document copies and account credentials.
• Access controls limiting data access to authorised personnel on a need-to-know basis.
• Regular security reviews and penetration testing of platform infrastructure.
• Anomaly detection systems to flag unusual account access patterns, including logins from unrecognised devices or IP addresses.

While 1x777 takes data security seriously, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for logging out of shared or public devices after each session.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 1x777:

• Right of access: Request a copy of the personal data 1x777 holds about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer required for the original collection purpose and no legal obligation requires its retention.
• Right to restrict processing: Request that we limit how we use your data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Request a machine-readable copy of the data you provided to 1x777 for the purpose of transferring it to another service.
• Right to withdraw consent: Withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact 1x777 at [email protected] with a clear description of your request. We will respond within 30 days. We may request proof of identity before processing certain requests.

11. Children's Privacy

1x777 is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. If 1x777 discovers that personal data has been collected from an underage individual, that data will be deleted immediately, the associated account closed, and any funds held returned to the payment source where feasible.

Parents or guardians who believe a minor may have registered on 1x777 are encouraged to contact us immediately at [email protected]. We take underage access seriously and will act on any such notification without delay.

12. Changes to This Policy

1x777 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. Where changes are material — affecting how we collect, use, or share your personal data — we will provide at least 7 days' advance notice by email to your registered address or via a prominent notice on the 1x777 platform.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of 1x777 after the stated effective date constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1x777 processes your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on 1x777.app — typically responds within 3 minutes during Pakistani evening hours (18:00–23:00 PKT).